Shipping policy

Shipping Policy

Last updated: August 8, 2026

At MeBoost, we aim to provide a smooth and reliable shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are generally processed within 1–5 business days after payment has been successfully received.

Processing times may be longer during periods of high order volume, holidays, product launches, or other circumstances beyond our reasonable control.

Once your order has been shipped, you will receive a shipping confirmation and, where available, tracking information.

2. Shipping Times

Estimated delivery times depend on the destination, product, fulfillment location, shipping method, and carrier.

Typical delivery times may range from approximately 7–20 business days after the order has been processed.

These are estimates only and are not guaranteed delivery dates.

Some orders may arrive earlier or later depending on circumstances outside of MeBoost's control.

3. Shipping Locations

MeBoost may offer shipping to selected countries and regions.

Available destinations may vary depending on the product and the fulfillment location.

If a product cannot be shipped to your location, this will generally be indicated during the ordering process.

4. Shipping Costs

Shipping costs are calculated and displayed at checkout, unless free shipping is specifically offered for your order.

Shipping fees may vary depending on the destination, product, package size, and selected shipping method.

5. Tracking Information

Where available, tracking information will be provided once your order has been shipped.

Tracking updates may take several business days to appear after the tracking number has been created.

Once a package has been handed over to the shipping carrier, tracking updates and delivery handling are primarily managed by the carrier.

6. Delayed Shipments

Delivery delays may occur due to circumstances beyond our control, including:

  • Carrier delays.

  • Customs processing.

  • Weather conditions.

  • Public holidays.

  • High shipping volumes.

  • Incorrect or incomplete shipping information.

  • International shipping restrictions.

  • Other unforeseen circumstances.

If your order is delayed, please contact us and we will do our best to assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is returned to the sender because of an incorrect or incomplete address, additional shipping costs may apply if a reshipment is requested.

MeBoost cannot guarantee that an order can be redirected after it has been shipped.

8. Lost or Stolen Packages

If tracking information indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery carrier.

If you are still unable to locate the package, please contact us so that we can review the situation.

MeBoost is not responsible for packages confirmed as delivered to the address provided at checkout, except where otherwise required by applicable law.

9. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and product and contact us as soon as possible.

For damaged or defective products, please refer to our Return & Refund Policy.

10. Customs, Duties, and Taxes

For international orders, customs duties, import taxes, VAT, or other fees may be charged by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product or shipping price and may be the customer's responsibility.

Customs procedures may also cause additional delivery delays.

11. Multiple Products in One Order

If an order contains multiple products, items may be shipped separately depending on product availability, fulfillment location, and shipping method.

You may therefore receive multiple packages and separate tracking numbers for a single order.

12. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible after placing your order.

We will make reasonable efforts to cancel the order before it enters processing or shipping.

Once an order has been processed or shipped, cancellation may no longer be possible and our Return & Refund Policy may apply.

13. Contact Us

If you have questions about your shipment or delivery, please contact MeBoost using the contact information provided on our website.

Please include your order number when contacting us so that we can assist you more efficiently.

MeBoost